If you're off campus and connected to the VPN, Skype for Business will prompt you to set your location.If you notice any problem with your location information, you can report location changes at 911 Location Change, or contact your campus Support Center. However, location information may be somewhat less accurate or precise when connected to the wireless network than with a wired connection. If you're on campus, your location information will update automatically, and be reported to emergency responders correctly, even if you take your device to another campus location, unless you are connected to a VPN.How Skype for Business receives location information When you were activated for the UniCom service, you were asked to read and agree to the e911 Agreement explaining this (IU Exchange login required). The way Skype for Business gets your location will vary based on how you are connected see below.

Therefore, you should ensure that Skype for Business has correct location information for you in case you need to use it to dial 911 however, UITS recommends using a cell phone or any available landline to call 911 if possible. If you're a faculty or staff member, you can use Skype for Business to make phone calls from remote locations as well as on campus, and these calls will use your office phone number, no matter where you are. See Request telephone service in an office. No new UniCom/Skype for Business accounts will be created new faculty or staff telephone service will be assigned in Microsoft Teams. Faculty and staff should continue to use Skype for Business for external phone calls until migrated to Teams Calls. UITS encourages all students, faculty, and staff to switch from Skype for Business to Teams for chat now. Office telephone service for faculty and staff at Indiana University will begin to transition from Skype for Business to Microsoft Teams at IU in the first quarter of 2023.

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